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Withdrawal information
Last updated: 25 September 2026
Withdrawal form
You can withdraw here within 14 days of concluding the contract. If you are signed in and the subscription is not older than 14 days, we end the subscription automatically. If a payment was made, we refund 100 percent of that amount. After the deadline or without signing in, we review the withdrawal manually. To cancel without a statutory withdrawal, use billing management.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day the contract is concluded.
To exercise your right of withdrawal, you must inform us
Philipp Gerald Gutschi
Untergösel 82
9413 Frantschach-Sankt Gertraud
Austria
Email: office@perfoodto.at
by means of a clear statement of your decision to withdraw from this contract. You may do so by email, by letter, or via the withdrawal function on the Platform. You may use the attached model withdrawal form, but it is not obligatory.
To meet the deadline, it is sufficient that you send the notice before the withdrawal period expires.
Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments we have received from you without undue delay and no later than fourteen days from the day on which we receive your notice of withdrawal.
We will use the same means of payment as for the original transaction, unless expressly agreed otherwise with you. You will not incur any fees because of the reimbursement.
If you requested that the service begin during the withdrawal period, you shall pay us a reasonable amount. This corresponds to the proportion of the services already provided up to your notice of withdrawal compared with the full scope of the services agreed in the contract.
Early expiry of the right of withdrawal
The right of withdrawal expires early for a contract for digital services if we have only begun performance after you have
- expressly consented that we begin performance before the withdrawal period expires, and
- confirmed your knowledge that you lose your right of withdrawal upon complete performance of the contract by us.
We obtain this consent and confirmation in the order process where access to the subscription is unlocked immediately.
Need the sample form?
You can download our template withdrawal form, fill it out, and send it back to us. Alternatively, use the form on this page.
Download sample form (PDF)